Verification
Verification Process
How we keep BW Horizons trusted. Every member is reviewed before gaining access, so the network you join is the network you can rely on.
Why Verification Matters
Commodity trading runs on trust. A handshake with the wrong counterparty can cost more than any platform fee. Verification is how we protect the integrity of the network — and how every member protects each other.
How Verification Works
Application
You tell us who you are and what you trade: your company website, your professional profile, your experience, the commodities and regions you work in, and what you are looking for.
Review by our team
A person on our team reviews every application — the company, its website and your professional profile — and may ask you for more information before deciding.
Conduct
Members agree to the Terms of Use. Content and members can be reported at any time; our team reviews reports and can remove content or suspend accounts.
Review Timeline
Most applications are reviewed within 24-48 hours of payment.
Complex cases may require additional documentation. If so, we'll reach out via email — usually with a single question, not a multi-day back and forth.
If We Cannot Approve You
If we're unable to approve your membership, a payment made on our website is refunded in full to your original payment method within 5 business days of our decision, and your subscription is cancelled. Payments made through the App Store are refunded by Apple: we will tell you in writing, and you can request the refund at reportaproblem.apple.com. See our Refund Policy for the full terms.
Ready to apply?
Membership tiers and pricing are listed transparently.