Contact

Contact BW Horizons

We're here to help. Reach out by phone, email or post — we typically respond within 24 hours on business days.

By Email

Customer Support

support@bwhorizons.com

Applications, account, billing, privacy & data, general questions.

Enterprise & Institutional

enterprise@bwhorizons.com

Bespoke infrastructure, institutional partnerships.

By Phone

call

+44 7490 303734

Monday to Friday, 09:00–18:00 UK time.

By Post

BW International Ltd
82a James Carter Road
Mildenhall, IP28 7DE
United Kingdom

schedule

We typically respond within 24 hours on business days (Monday to Friday, 09:00–18:00 UK time). Complex enquiries may take longer; we'll always acknowledge receipt within one business day.